IDENTITY THEFT PROTECTION

Visterra Credit Union takes your security and the security of your financial information very seriously. We therefore take many steps to protect your privacy and preserve your trust. We provide the nation's premier identity theft education and resolution services Identity Theft 911.  This service is FREE to every Visterra CU member with a Visa® card or a checking account. If you should ever become a victim, Identity Theft 911 resolution service provides: A personal advocate to work one-on-one with you  Systematic notification of agencies, businesses and institutions  Comprehensive case file creation  Preparation of all needed documents  Credit reports from all three credit bureaus  Threat alerts and consumer education  One year of credit monitoring and fraud monitoring  A full year of follow-up alerts, phone calls, and status checks to avoid recurrence Learn more about how we can help through Identity Theft 911.  See additional ways to protect yourself below: Learn more about Internet "phishing" and how to avoid it.  This link opens a new window with a special alert page from the Federal Trade Commission. Additionally, the NCUA has more information about phishing scams on their legitimate website at http://www.ncua.gov/Phishing/phishing.htm Federal Trade Commission national resource page for Identity Theft.  This link opens a new window to the Federal Trade Commission page.