FREE Identity Theft Services
As a Visterra Credit Union member, you can count on unlimited, one-on-one fraud specialist assistance.
Thieves want to steal your identity. Don't let them get away with it!
Identity thieves steal mail, skim credit cards, hack into ATMs, and rummage through garbage in the search for their next victim. In the blink of an eye, criminals misuse bits and pieces of your personal information to obtain fraudulent credit and make unauthorized purchases. If you're the victim, you need expert help...NOW!
Suspect fraud? Need immediate identity theft assistance? Want to protect confidential information?
Just call Visterra Credit Union at 888.696.2724
You and your household family members* have free, unlimited one-on-one access to a highly experienced fraud specialist at Identity Theft 911®, the nation's leader in identity management and fraud education. Simply call us at 888.696.2724 and we'll transfer your call to an on-demand fraud specialist at Identity Theft 911.
Your personal fraud specialist does the hard work for you and guides you through the resolution process -- step-by step from start to finish -- so you can move on with your life. With years of experience dealing with law enforcement, government agencies, creditors and credit bureaus, these fraud specialists determine your best course of action, cut through the red tape and handle all the hard work for you -- so you don't have to struggle on your own.
This benefit is free, no matter how many times you use it.
There is no charge to use this service. No matter how often you obtain Identity Theft Resolution Services, this value-added benefit is absolutely free to our members. Since this is not an insurance product, obtaining free service does not require filing a claim.**
You get all these FREE services...
PREVENTIVE
Call immediately to lock out identity thieves:
- If your wallet or purse is lost or stolen
- If your home or mailbox is burglarized
- If you see suspicious charges on your credit or debit account
- If you notice someone looking over your shoulder while you use an ATM or laptop
- If you find out that an organization you deal with has had a security breach
- If you want to protect the personal information of your deceased spouse
- When planning a local or cross-country move
- When you or your spouse are slated for active military service abroad
IDENTITY THEFT RESOLUTION
You don't have to face the risk alone, with:
- Unlimited personal assistance from the same dedicated fraud specialist
- Systematic notification to credit bureaus, creditors, government agencies, including credit file alerts
- Phone calls and help in preparation of all resolution documents
- Assistance filing a police report and creating a Fraud Victim Affidavit and your Identity Theft Passport, as needed
- Comprehensive case file to aid law enforcement and claims' handling
- One year of free fraud monitoring of 1,000 public record databases, plus one year of free credit monitoring, including a 3-in-1 credit report for identity theft victims
- Medical identity theft assistance
- Assistance with child identity theft
- Up to a year of follow-up to make sure identity theft doesn't happen again
DOCUMENT RECOVERY
Replace documents and identification lost, stolen or destroyed while traveling abroad or after a natural disaster or fire, with:
- Worldwide toll-free access to a fraud specialist, when you call us before you leave the U.S.
- Rapid replacement of travel documents needed to return home
- Follow-up to protect against or resolve identity theft after you return to the country
- Post-disaster assistance with emergency authentication
- Assistance accessing, protecting and reassembling financial, credit and employment data and files
IDENTITY THEFT INFORMATION
Click here for access to our daily-updated educational website featuring:
- News alerts regarding the latest scams
- In-depth articles
- Monthly newsletters
- A wealth of preventative tips and guidelines
* Identity Theft Resolution Services are available to a spouse and/or relative under 23 years old who lives in the household.
** Identity Theft Resolution Services are not insurance and do not reimburse for any financial losses.